Blog
Running a Shopify store with less busywork
Practical guides on the boring, repetitive parts of running a store — written by the people building the apps that remove them.
Order GenieHow to Write a Shopify Return Policy Customers Follow
Most return policies list the rules and stop there. What to write, in the order a buyer needs it, and the emails no page can stop.
11 min read
Order GenieHow to Reduce Customer Support Emails on Shopify
Sort a week of messages into five buckets, find which one is your real volume, and move each answer somewhere that is not your inbox.
8 min read
Order GenieHow to Write a Shopify Shipping Policy That Stops Emails
Most shipping policies are written for the wrong reader. The five questions yours has to answer, where to put it, and the half it will never fix.
9 min read
Order GenieDo You Need an Order Tracking Page on Shopify?
A tracking page answers one version of "where is my order?" — and not the others. How to tell which problem your store actually has.
7 min read
Order GenieWhere Is My Order? 5 Email Templates for Shopify
Five copy-paste replies for every version of the order status question — not shipped yet, tracking stuck, late, marked delivered, and lost.
9 min read
Order GenieStop "Where Is My Order?" Emails on Shopify
Order status emails grow with your order count. Three practical ways to cut them on Shopify — without hiring support or adding a help desk.
8 min read
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